For more than 30 years, Tucson Coin & Autograph has been providing trustworthy customer service in an industry that is too often marred by unscrupulous traveling companies.

In today’s wide-open and booming market for rare coins and gold, many consumers are accustomed to watching “hotel gold buyers” come into town, set up shop at a hotel for a weekend, then move on to another city- often times leaving a bevy of unhappy consumers in their wake.

Tucson Coin & Autograph, which has been an Accredited Business since 1997, does business differently. Owner Brett Sadovnick has made it his duty to alert BBB whenever he comes across a company in his industry he feels is lacking in ethics.

“I’ve taken it upon myself to be a very proactive member of the BBB,” Sadovnick said. “I’m always on the lookout for possible scams, and I like to alert people when I see one happening.”

This past January, Sadovnick alerted BBB to a misleading advertisement running in the Arizona Daily Star that claimed the existence of “rare” Arizona $2 bills.

After agreeing to be part of a BBB press release, Sadovnick’s efforts culminated in an article in the Daily Star warning consumers about the offer, and a blog post on Consumerist.com, a popular consumer Web site that, according to Google, attracts 3,825,000 page views each month.

In an industry so infamous for companies that seem to be here today, gone tomorrow, Tucson Coin & Autograph’s longevity in the Tucson market is a testament to how fairly they’ve treated their customers, and their principled approach to customer service.

“Our motto has always been, A Better Place to Buy and Sell, and that’s what we intend to be.” Sadovnick told BBB.

If your business is interested in alerting BBB to unethical marketplace behavior in your industry, you might be interested in being part of BBB’s Media Source Program. It’s free and your company’s participation goes a long way in helping BBB carry out its mission of advancing marketplace trust.

If interested contact Nick LaFleur at (520)888-6161 ext. 106 or nlafleur@tucson.bbb.org.

This entry was posted on Monday, August 2nd, 2010 at 3:16 pm and is filed under Life, Tips. Tags for this post: Arizona, Autograph, BBB, Better Business Bureau, Cash for gold, Coin, coins, gold, gold buyers, gold parties, gold party, hotel, rare, scam, Tucson, Tucson Coin & Autograph. You can follow any responses to this entry through the RSS 2.0 feed. You can skip to the end and leave a response. Pinging is currently not allowed.