BBB Alerts Consumers to concerns about Waka Network’s Business Practicesby Nick LaFleur on Jan. 18, 2013, under alert, Life, scam, Tips
Consumers from throughout the United States, including two consumers from Tucson and Huachuca City, in Southern Arizona, have filed complaints with Better Business Bureau about an Illinois-based company, Waka Network, Inc.
Consumers allege that they have had unauthorized charges made to their debit and credit cards, and that they have received harassing phone calls from Waka Network. On its website the company describes itself, in part, as managing memberships of consumers and merchants for promotions, information matching, and loyalty reward programs.
A Southern Arizona consumer complained that the company called him 5-6 times a day and at all hours of the night. When he asked to be removed from their call list, the consumer says the company refused.
“BBB has received 83 complaints in the last two years. This large number demonstrates a pattern of complaints, as many consumers allege that the company contacted them repeatedly,” said Kim States, BBB President. “Some complainants describe being charged the membership fee after they cancelled.”
Because of the high number of complaints, BBB contacted Waka Network in June to discuss claims being made by consumers but the company never responded.
Many allege that for a $2.99 fee they were promised they would receive either $10 Walmart gift cards and/or $100 dollar gift cards (for Waka Network’s online store) at no charge. However, in many cases the consumers allege they never signed-up for the promotion or did not get what was promised.
For more information about Waka Network and more consumer news and tips visit www.tucson.bbb.org.