An online gun dealer has received a concerning rash of Better Business Bureau complaints. The company is called, R.A.R. Guns and appears to be operating out of a home in Castle Rock. Complaints to the BBB began to increase in July and August and allege that the company is not delivering guns ordered, not corresponding, and not providing refunds.
Consumers from 10 different states have contacted BBB eager for help in trying to get their money back from R.A.R. Guns. According to complaints, consumers have spent anywhere from $715 to over $2400 on custom-made guns that have not been delivered.
The company’s website states, “due to extremely high demand, most orders take between 30 and 90 days. We don’t build stock, run of the mill Ar 15s, so they do take some time to build.” But BBB complainants allege they have been waiting much longer than 90 days to receive their product and most simply want a refund at this point.
The company has not responded to any complaints filed with the BBB so far and has an F rating.
R.A.R. guns also claims on its website that it has built rifles for the “ARMY Special Forces, Marines, US Navy SEALS, ICE, FBI and multiple law enforcement agencies around the country.” Based on BBB Code of Advertising guidelines, BBB requested the company to substantiate or modify this claim. R.A.R. Guns (more…)