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	<title>Better Business Bureau Consumer Alert &#187; business</title>
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		<title>BBB Announces 2013 Torch Awards Winners</title>
		<link>http://tucsoncitizen.com/bbbconsumeralert/2013/05/10/bbb-announces-2013-torch-awards-winners/</link>
		<comments>http://tucsoncitizen.com/bbbconsumeralert/2013/05/10/bbb-announces-2013-torch-awards-winners/#comments</comments>
		<pubDate>Fri, 10 May 2013 20:17:08 +0000</pubDate>
		<dc:creator>Nick LaFleur</dc:creator>
				<category><![CDATA[alert]]></category>
		<category><![CDATA[Life]]></category>
		<category><![CDATA[Tips]]></category>
		<category><![CDATA[awards]]></category>
		<category><![CDATA[BBB]]></category>
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		<category><![CDATA[Better Business Bureau of Southern Arizona]]></category>
		<category><![CDATA[business]]></category>
		<category><![CDATA[Customer Excellence]]></category>
		<category><![CDATA[Empire Today]]></category>
		<category><![CDATA[Ethics Award]]></category>
		<category><![CDATA[Golden Eagle]]></category>
		<category><![CDATA[Good Neighbor Award]]></category>
		<category><![CDATA[honesty]]></category>
		<category><![CDATA[integrity]]></category>
		<category><![CDATA[Snell & Wilmer]]></category>
		<category><![CDATA[Starr Pass]]></category>
		<category><![CDATA[Torch Awards]]></category>
		<category><![CDATA[Tucson]]></category>
		<category><![CDATA[winners]]></category>

		<guid isPermaLink="false">http://tucsoncitizen.com/bbbconsumeralert/?p=1128</guid>
		<description><![CDATA[Better Business Bureau of Southern Arizona recognized ten local companies at the 2013 Torch Awards Luncheon Thursday at JW Marriott Starr Pass Resort in Tucson. The event featured Master of Ceremonies Tom McNamara of KVOA Channel 4 and keynote speaker Michael Clayton, best-selling author and leadership guru. Winners were honored in three categories: the Ethics [...]]]></description>
		<wfw:commentRss>http://tucsoncitizen.com/bbbconsumeralert/2013/05/10/bbb-announces-2013-torch-awards-winners/feed/</wfw:commentRss>
		<slash:comments>0</slash:comments>
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		<title>Finalists Announced for the 2013 BBB Torch Awards</title>
		<link>http://tucsoncitizen.com/bbbconsumeralert/2013/04/11/finalists-announced-for-the-2013-bbb-torch-awards/</link>
		<comments>http://tucsoncitizen.com/bbbconsumeralert/2013/04/11/finalists-announced-for-the-2013-bbb-torch-awards/#comments</comments>
		<pubDate>Thu, 11 Apr 2013 23:08:40 +0000</pubDate>
		<dc:creator>Nick LaFleur</dc:creator>
				<category><![CDATA[alert]]></category>
		<category><![CDATA[Life]]></category>
		<category><![CDATA[scam]]></category>
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		<category><![CDATA[Better Business Bureau of Southern Arizona]]></category>
		<category><![CDATA[business]]></category>
		<category><![CDATA[Ethics Award]]></category>
		<category><![CDATA[finalists]]></category>
		<category><![CDATA[Torch Awards]]></category>
		<category><![CDATA[Tucson]]></category>

		<guid isPermaLink="false">http://tucsoncitizen.com/bbbconsumeralert/?p=1097</guid>
		<description><![CDATA[Better Business Bureau of Southern Arizona is pleased to announce the finalists for the 2013 Torch Awards, to be held 11:30 a.m. to 1:30 p.m., May 9 at the JW Marriott Starr Pass Resort in Tucson. Finalists for this year’s awards were selected by two panels of judges independent of BBB, representing both non-profit and [...]]]></description>
		<wfw:commentRss>http://tucsoncitizen.com/bbbconsumeralert/2013/04/11/finalists-announced-for-the-2013-bbb-torch-awards/feed/</wfw:commentRss>
		<slash:comments>0</slash:comments>
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		<title>How Fake FTC Emails are Tricking Business Owners</title>
		<link>http://tucsoncitizen.com/bbbconsumeralert/2013/03/27/how-fake-ftc-emails-are-tricking-business-owners/</link>
		<comments>http://tucsoncitizen.com/bbbconsumeralert/2013/03/27/how-fake-ftc-emails-are-tricking-business-owners/#comments</comments>
		<pubDate>Wed, 27 Mar 2013 13:33:39 +0000</pubDate>
		<dc:creator>Nick LaFleur</dc:creator>
				<category><![CDATA[alert]]></category>
		<category><![CDATA[Life]]></category>
		<category><![CDATA[Tips]]></category>
		<category><![CDATA[Arizona]]></category>
		<category><![CDATA[BBB]]></category>
		<category><![CDATA[Better Business Bureau of Southern Arizona]]></category>
		<category><![CDATA[business]]></category>
		<category><![CDATA[delete]]></category>
		<category><![CDATA[email]]></category>
		<category><![CDATA[FTC]]></category>
		<category><![CDATA[phishing]]></category>
		<category><![CDATA[scam]]></category>
		<category><![CDATA[Tucson]]></category>

		<guid isPermaLink="false">http://tucsoncitizen.com/bbbconsumeralert/?p=1090</guid>
		<description><![CDATA[Better Business Bureau of Southern Arizona is warning of a new phishing scam is making the rounds disguised as a consumer complaint notification from the FTC. If you receive it, just hit &#8220;delete.&#8221; How the Scam Works: You get an email that appears to be from the FTC with the subject line: &#8220;Notification of a [...]]]></description>
		<wfw:commentRss>http://tucsoncitizen.com/bbbconsumeralert/2013/03/27/how-fake-ftc-emails-are-tricking-business-owners/feed/</wfw:commentRss>
		<slash:comments>0</slash:comments>
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		<title>Nominations Open for the 2013 BBB of Southern Arizona Torch Awards</title>
		<link>http://tucsoncitizen.com/bbbconsumeralert/2013/01/04/nominations-open-for-the-2013-bbb-of-southern-arizona-torch-awards/</link>
		<comments>http://tucsoncitizen.com/bbbconsumeralert/2013/01/04/nominations-open-for-the-2013-bbb-of-southern-arizona-torch-awards/#comments</comments>
		<pubDate>Fri, 04 Jan 2013 20:48:29 +0000</pubDate>
		<dc:creator>Nick LaFleur</dc:creator>
				<category><![CDATA[alert]]></category>
		<category><![CDATA[Life]]></category>
		<category><![CDATA[phishing]]></category>
		<category><![CDATA[scam]]></category>
		<category><![CDATA[Tips]]></category>
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		<category><![CDATA[Better Business Bureau of Southern Arizona]]></category>
		<category><![CDATA[business]]></category>
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		<category><![CDATA[nominate]]></category>
		<category><![CDATA[nomination]]></category>
		<category><![CDATA[Starr Pass]]></category>
		<category><![CDATA[Torch Awards]]></category>
		<category><![CDATA[Tucson]]></category>

		<guid isPermaLink="false">http://tucsoncitizen.com/bbbconsumeralert/?p=1014</guid>
		<description><![CDATA[Better Business Bureau of Southern Arizona is pleased to announce that nominations for its 2013 Torch Awards will be accepted from Thursday, Jan. 3, through Jan. 31, 2013. The 2013 BBB Torch Awards Luncheon will recognize three outstanding southern Arizona businesses on May 9, 2013 from 11:30 a.m. to 1:30 p.m. at the JW Marriott [...]]]></description>
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		<slash:comments>0</slash:comments>
		</item>
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		<title>Businesses Should Prepare Now for Holiday Complaints</title>
		<link>http://tucsoncitizen.com/bbbconsumeralert/2012/12/22/businesses-should-prepare-now-for-holiday-complaints-2/</link>
		<comments>http://tucsoncitizen.com/bbbconsumeralert/2012/12/22/businesses-should-prepare-now-for-holiday-complaints-2/#comments</comments>
		<pubDate>Sat, 22 Dec 2012 15:24:32 +0000</pubDate>
		<dc:creator>Nick LaFleur</dc:creator>
				<category><![CDATA[alert]]></category>
		<category><![CDATA[Life]]></category>
		<category><![CDATA[Tips]]></category>
		<category><![CDATA[BBB]]></category>
		<category><![CDATA[Better Business Bureau of Southern Arizona]]></category>
		<category><![CDATA[business]]></category>
		<category><![CDATA[Christmas]]></category>
		<category><![CDATA[complaint]]></category>
		<category><![CDATA[holidays]]></category>
		<category><![CDATA[Tucson]]></category>

		<guid isPermaLink="false">http://tucsoncitizen.com/bbbconsumeralert/?p=1001</guid>
		<description><![CDATA[With seasonal customers comes an increase in complaints, and the simple fact is that some businesses drive profits right back out the door because they do not have an effective complaint handling system. Industry estimates say that generally businesses receive complaints from only about five percent of dissatisfied customers. About 95 percent of customers simply [...]]]></description>
		<wfw:commentRss>http://tucsoncitizen.com/bbbconsumeralert/2012/12/22/businesses-should-prepare-now-for-holiday-complaints-2/feed/</wfw:commentRss>
		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>Businesses Should Prepare Now for Holiday Complaints</title>
		<link>http://tucsoncitizen.com/bbbconsumeralert/2012/12/18/businesses-should-prepare-now-for-holiday-complaints/</link>
		<comments>http://tucsoncitizen.com/bbbconsumeralert/2012/12/18/businesses-should-prepare-now-for-holiday-complaints/#comments</comments>
		<pubDate>Tue, 18 Dec 2012 16:15:32 +0000</pubDate>
		<dc:creator>Nick LaFleur</dc:creator>
				<category><![CDATA[alert]]></category>
		<category><![CDATA[Life]]></category>
		<category><![CDATA[Tips]]></category>
		<category><![CDATA[BBB]]></category>
		<category><![CDATA[Better Business Bureau of Southern Arizona]]></category>
		<category><![CDATA[business]]></category>
		<category><![CDATA[Christmas]]></category>
		<category><![CDATA[complaints]]></category>
		<category><![CDATA[consumer]]></category>
		<category><![CDATA[holidays]]></category>
		<category><![CDATA[shoppers]]></category>
		<category><![CDATA[Tucson]]></category>

		<guid isPermaLink="false">http://tucsoncitizen.com/bbbconsumeralert/?p=992</guid>
		<description><![CDATA[With seasonal customers comes an increase in complaints, and the simple fact is that some businesses drive profits right back out the door because they do not have an effective complaint handling system. Industry estimates say that generally businesses receive complaints from only about five percent of dissatisfied customers. About 95 percent of customers simply [...]]]></description>
		<wfw:commentRss>http://tucsoncitizen.com/bbbconsumeralert/2012/12/18/businesses-should-prepare-now-for-holiday-complaints/feed/</wfw:commentRss>
		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>New Phishing Scam Hurts Small Businesses</title>
		<link>http://tucsoncitizen.com/bbbconsumeralert/2012/05/07/new-phishing-scam-hurts-small-businesses/</link>
		<comments>http://tucsoncitizen.com/bbbconsumeralert/2012/05/07/new-phishing-scam-hurts-small-businesses/#comments</comments>
		<pubDate>Mon, 07 May 2012 16:12:21 +0000</pubDate>
		<dc:creator>Nick LaFleur</dc:creator>
				<category><![CDATA[alert]]></category>
		<category><![CDATA[Life]]></category>
		<category><![CDATA[phishing]]></category>
		<category><![CDATA[attachment]]></category>
		<category><![CDATA[BBB]]></category>
		<category><![CDATA[Better Business Bureau of Southern Arizona]]></category>
		<category><![CDATA[business]]></category>
		<category><![CDATA[complaint]]></category>
		<category><![CDATA[email]]></category>
		<category><![CDATA[fake complaint]]></category>
		<category><![CDATA[fraud]]></category>
		<category><![CDATA[scam]]></category>
		<category><![CDATA[small business]]></category>
		<category><![CDATA[Tucson]]></category>

		<guid isPermaLink="false">http://tucsoncitizen.com/bbbconsumeralert/?p=830</guid>
		<description><![CDATA[When a small plumbing company in Monroe, Louisiana, got an email yesterday from BBB saying they’d had a complaint filed against them, they took it seriously. After all, the company is a BBB Accredited Business and the owner serves on the board of directors of BBB of Northeast Louisiana. What they got, however, was much [...]]]></description>
		<wfw:commentRss>http://tucsoncitizen.com/bbbconsumeralert/2012/05/07/new-phishing-scam-hurts-small-businesses/feed/</wfw:commentRss>
		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>How to Spot Fake Online Reviews</title>
		<link>http://tucsoncitizen.com/bbbconsumeralert/2012/02/06/how-to-spot-fake-online-reviews/</link>
		<comments>http://tucsoncitizen.com/bbbconsumeralert/2012/02/06/how-to-spot-fake-online-reviews/#comments</comments>
		<pubDate>Mon, 06 Feb 2012 22:15:57 +0000</pubDate>
		<dc:creator>Nick LaFleur</dc:creator>
				<category><![CDATA[alert]]></category>
		<category><![CDATA[Life]]></category>
		<category><![CDATA[scam]]></category>
		<category><![CDATA[Tips]]></category>
		<category><![CDATA[BBB]]></category>
		<category><![CDATA[Better Business Bureau of Southern Arizona]]></category>
		<category><![CDATA[business]]></category>
		<category><![CDATA[fake]]></category>
		<category><![CDATA[fake review]]></category>
		<category><![CDATA[online reviews]]></category>
		<category><![CDATA[reviews]]></category>
		<category><![CDATA[Tucson]]></category>

		<guid isPermaLink="false">http://tucsoncitizen.com/bbbconsumeralert/?p=761</guid>
		<description><![CDATA[Better Business Bureau of Southern Arizona is warning consumers that feedback and reviews of products and services are not all they are cracked up to be, and in many cases, might be misleading. “People turn to consumer reviews to find out what others’ experiences are like,” said Kim States, BBB President.  “Unfortunately, there is evidence [...]]]></description>
		<wfw:commentRss>http://tucsoncitizen.com/bbbconsumeralert/2012/02/06/how-to-spot-fake-online-reviews/feed/</wfw:commentRss>
		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>BBB Phishing Scam Emails Mutates to Target Accredited Businesses</title>
		<link>http://tucsoncitizen.com/bbbconsumeralert/2012/01/20/bbb-phishing-scam-emails-mutates-to-target-accredited-businesses/</link>
		<comments>http://tucsoncitizen.com/bbbconsumeralert/2012/01/20/bbb-phishing-scam-emails-mutates-to-target-accredited-businesses/#comments</comments>
		<pubDate>Fri, 20 Jan 2012 17:44:37 +0000</pubDate>
		<dc:creator>Nick LaFleur</dc:creator>
				<category><![CDATA[alert]]></category>
		<category><![CDATA[Life]]></category>
		<category><![CDATA[scam]]></category>
		<category><![CDATA[Tips]]></category>
		<category><![CDATA[Accredited Business]]></category>
		<category><![CDATA[BBB]]></category>
		<category><![CDATA[Better Business Bureau of Southern Arizona]]></category>
		<category><![CDATA[business]]></category>
		<category><![CDATA[email]]></category>
		<category><![CDATA[link]]></category>
		<category><![CDATA[online]]></category>
		<category><![CDATA[phishing]]></category>
		<category><![CDATA[SBQ]]></category>
		<category><![CDATA[Tucson]]></category>
		<category><![CDATA[virus]]></category>

		<guid isPermaLink="false">http://tucsoncitizen.com/bbbconsumeralert/?p=744</guid>
		<description><![CDATA[Better Business Bureau of Southern Arizona is warning businesses of a scam email that appears to be from BBB, but actually contains malicious links, and seeks to trick businesses into divulging sensitive information. The “phishing” email, signed “Accreditation Services,” seeks to trick victims into filling out an online form that asks for detailed information about [...]]]></description>
		<wfw:commentRss>http://tucsoncitizen.com/bbbconsumeralert/2012/01/20/bbb-phishing-scam-emails-mutates-to-target-accredited-businesses/feed/</wfw:commentRss>
		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>Malicious Complaint Email claiming it’s from BBB</title>
		<link>http://tucsoncitizen.com/bbbconsumeralert/2011/12/20/malicious-complaint-email-claiming-it%e2%80%99s-from-bbb/</link>
		<comments>http://tucsoncitizen.com/bbbconsumeralert/2011/12/20/malicious-complaint-email-claiming-it%e2%80%99s-from-bbb/#comments</comments>
		<pubDate>Tue, 20 Dec 2011 20:59:00 +0000</pubDate>
		<dc:creator>Nick LaFleur</dc:creator>
				<category><![CDATA[alert]]></category>
		<category><![CDATA[Life]]></category>
		<category><![CDATA[phishing]]></category>
		<category><![CDATA[scam]]></category>
		<category><![CDATA[Tips]]></category>
		<category><![CDATA[BBB]]></category>
		<category><![CDATA[Better Business Bureau of Southern Arizona]]></category>
		<category><![CDATA[business]]></category>
		<category><![CDATA[complaint]]></category>
		<category><![CDATA[email]]></category>
		<category><![CDATA[Tucson]]></category>
		<category><![CDATA[virus]]></category>

		<guid isPermaLink="false">http://tucsoncitizen.com/bbbconsumeralert/?p=693</guid>
		<description><![CDATA[Better Business Bureau of Southern Arizona is issuing an urgent scam alert cautioning businesses and consumers about an email that is purporting to be from a bbb.org email address about a recently filed complaint. The email contains a dangerous attachment regarding a complaint and appears to direct recipients to the BBB website. This is a [...]]]></description>
		<wfw:commentRss>http://tucsoncitizen.com/bbbconsumeralert/2011/12/20/malicious-complaint-email-claiming-it%e2%80%99s-from-bbb/feed/</wfw:commentRss>
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