What do you do when your windshield wipers stop working, your left taillight burns out, and your brakes give out? Some may opt to fix the problem themselves, but many turn to the services and handiwork of auto repairmen. While most auto repairmen are honest and forthcoming, consumers need to be on the lookout for those that are trying to make a quick buck. Better Business Bureau of Southern Arizona is advising consumers to do their research before turning their car over to an auto repair service.
When your vehicle needs repairs, you don’t need a crash course in auto mechanics, but you should know how to find a reliable shop and mechanic. It’s important for consumers to be on the lookout for scams like overcharging on repairs, charging for labor that was never performed, and performing shoddy work. In 2010, BBB received a whopping 12,682 complaints against auto repair mechanics. In this year alone, BBB has already received nearly 11,000 complaints.
“Many times consumers realize that they have been scammed, but they don’t have any way of proving it,” said Kim States, BBB President. “It’s extremely important to get all estimates for parts and labor in writing first before authorizing anything.”
BBB recommends the following tips to consider before turning over your car to an auto repair service:
Get a least three referrals. If you are looking for a qualified mechanic, ask friends, family and co-workers for recommendations. Be sure to check the business with www.tucson.bbb.org to see if there (more…)