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Posts Tagged ‘electricity’

Consumer Alert: Utility Bailout A Fraud

Sunday, July 15th, 2012

Better Business Bureau of Southern Arizona is warning consumers that con-artists are using text messages, emails, door to door sales, websites and word of mouth to mislead individuals into thinking there is a government program authorized by President Obama’s administration that will pay them up to $1,000 to cover their utility bills.

“There is no special bailout or any other kind of program authorized by the President to help with utility bills,” said Kim States, BBB President. “If you receive a call claiming otherwise, it’s definitely a scam.”

Victims are given bank account and routing numbers to use when paying their bills online, after they “register” by providing social security numbers and banking information, account and routing numbers. Deposits briefly appear in victims’ checking accounts only later to learn they drew out of invalid accounts.

States added, “There have been reports of as many as 2,000 people in Tampa, Florida and thousands of others across the country who were tricked by this scam.”

BBB suggests the following tips to help avoid falling for this trap:

  • Never provide your social security number, credit card number or banking information to anyone requesting it over the phone or at your home unless you have verified the identity of the party seeking the information.
  • If you receive a call claiming to be your utility company or the government and feel pressured for immediate personal information, hang up the phone and call the utility customer service number on your bill.
  • Always think safety first. Do not give into high pressure tactics, and don’t let anyone in your home without checking their identity.
  • Don’t let the immediate pressure of debt make you too anxious to think through the situation. There are sources of information available to you to give you the straight story, check with the BBB at www.tucson.bbb.org

For more tips you can trust, visit www.tucson.bbb.org and for more information on scams visit our Facebook page at www.facebook.com/soazbbb

New Scam Claims that President Obama will pay Consumers Utility Bills

Monday, June 18th, 2012

Better Business Bureau of Southern Arizona is warning of a new scam that is sweeping the nation by claiming President Obama will pay your utility bills through a new federal program. Customers of utility business FirstEnergy Corp. have reported the scam, and several other energy companies issued warnings to their customers about it.

How the Scam Works:

Consumers have been contacted in person and through fliers, social media and text messages with claims that President Obama is providing credits or applying payments to utility bills.

To receive the money, scammers claim they need the consumers’ social security and bank routing numbers. In return, customers are given a phony bank routing number that will supposedly pay their utility bills. In reality, there is no money, and customers believe they have paid their bills when in fact they have not.

Tips to Avoid Falling for this Scam:

  • Never provide your social security number, credit card number or banking information to anyone requesting it over the phone or at your home unless you initiated the contact and feel confident with whom you are speaking.
  • If you receive a call claiming to be your utility company and feel pressured for immediate payment or personal information, hang up the phone and call the customer service number on your utility bill.
  • Never allow anyone into your home to check electrical wiring, natural gas pipes or appliances unless you have scheduled an appointment or have reported a utility problem. Also, ask utility employees for proper identification.
  • Always think safety first. Do not give in to high pressure tactics over the phone for information or in person to get into your home.

For more information about scams in your area, check out BBB’s complete scam directory.