BBB Warns Consumers of Businesses Misrepresenting Themselves as Government Agencies, Charging for Free ServicesThursday, August 11th, 2011
Better Business Bureau of Southern Arizona is warning consumers to beware of websites and businesses claiming to provide assistance with immigration services. BBB recently became aware of an increase in operations claiming to provide passport, citizenship and immigration services, in particular the website www.usaimmigrationsupport.com.
In July alone, BBB received 32 complaints filed by consumers which eclipses all other months this year. BBB has a total of 46 complaints since January 2011 when consumers began contacting the BBB in earnest with their concerns. In 24 of those complaints, consumers allege US Immigration Organization, the business that operates the website www.usaimmigrationsupport.com, misrepresented itself as a government entity.
“Immigrants who may speak little to no English can easily fall prey to unscrupulous businesses” said Kim States, BBB President. “Businesses are willing to take advantage of anything from a language barrier to someone who is short on time, and scam innocent people out of their money.”
“Consumers have spent anywhere from $75 to hundreds of dollars on these services, thinking they were receiving official assistance with their passport, visa, and naturalization applications”, States noted. “In (more…)