Saying you’re sorry onlineby Carolyn Classen on Jun. 11, 2010, under Health, Life
Just learned about 3 websites in which you can say you’re sorry online:
www.thepublicapology.com ( “Everybody’s sorry about something. What do you need to apologize for?”)
www.perfectapology.com (“Make things right by delivering the perfect personal or business apology for every situation”)
www.imsorry.com (“an online apology community offering people the ability to apologize online, share apology stories and send forgive me gifts and cards.”)
These websites may be helpful ways for people to make amends for inappropriate past behavior, to set the record straight and ask for forgiveness (if needed). You may want to read the anonymous apologies on these websites to see what people are apologizing for.
The perfect apology website lists the “science” of apologizing:
“A proper apology should always include the following:
–a detailed account of the situation
–acknowledgement of the hurt or damage done
–taking responsibility for the situation
–recognition of your role in the event
–a statement of regret
–asking for forgiveness
–a promise that it won’t happen again
–a form of restitution whenever possible.”
Has anyone you know used these? I wonder about the effectiveness of saying you’re sorry online, anonymously, or not. I sometimes regret the times I may have unintentionally hurt someone by my words or misdeeds in the past, and now wonder if I owe someone an apology. I know most of us have said that someone “owes me an apology” (but have you gotten it?)
Saying you are sorry (even if you aren’t) can sometimes help smooth over ruffled feathers– especially when there have been assumptions of behavior, and/or miscommunication. In this 21st century of electronic texting, I wonder if unintended consequences come from miscommunication. I know I have had people think I was too curt or “cold” in emailing, which unfortunately does not project feelings.
Sometimes we think that people “owe” apologies for bad behavior, like a former female friend of mine who a few years ago hurt me by saying at lunch that I had betrayed her trust to a family member. I couldn’t remember the incident and said so, but she didn’t apologize for accusing me of such an act. So our friendship ended. I wonder now if I would accept an apology online.
Let me know what you think, readers of Tucsoncitizen.com.
And I am sorry if I have offended anyone online (or offline for that matter).