Tucson Citizen.com

Avon Calling, And Littering The Streets Of Tucson

by on Aug. 31, 2009, under Media & Advertising, Technology

A few days ago I rose early and went out for a walk. It was a lovely morning and I thought a brisk stroll would clear my head and help prepare me for another long and busy day. As I reached the end of my driveway, I noticed what I took to be some garbage lying in the road in front of my house. I like a tidy place, so I picked it up with the intention of disposing of it properly.

It was not, strictly speaking, garbage but rather a 188-page, full color, printed Avon catalog in a clear plastic bag. A lot of care had been put into the photography, design and printing of the catalog, but it had been treated like garbage. I think it’s fair to assume that a local representative, or the rep’s hired help, had left it there for me, in the gravel, on the road, much like a cat might leave a dead field mouse on your doorstep. How very thoughtful! I am not married and no women live in my house (except my cat), so we have little need for makeup, except perhaps when the All Souls Procession rolls around, and somehow All Souls doesn’t really feel like an Avon-style event to me.

The Avon rep had not mailed the catalog to me, or knocked on my door to ask if I would like to receive a copy. No, it had been deposited on the street in front of my house. As I continued with my walk, I noticed that every single residence in my neighborhood had also been a victim of unsolicited dumping. Some catalogs were in driveways, some on the ground near mailboxes, some randomly thrown on city roads. Scores of them, maybe hundreds, maybe thousands, who knows? It was most unsightly.

Advertising or littering?

Advertising or littering?

This isn’t advertising, it’s littering. If Avon, or any other company, feels the need to bother me with promotional material they should be required to pay postage and mail it to me, not throw it on the ground for me to clean up later. Northwest Explorer does the same thing, so do those entertaining Jehova’s Witnesses (always so well dressed and very serious), and so do the Fill A Bag For A Vet People (the bag people I don’t mind, it’s charity, and they are trying help our needy veterans), but the rest should be held accountable. Why should I, and every one of my neighbors, have to walk to the end of our driveways to pick up somebody else’s discarded paperwork?

Imagine if everyone did it. Imagine if everyone who mailed unwanted stuff to you—supermarkets, car lube joints, credit card companies, bogus loan outfits, and the rest of them—left their junk mail in a heap in front of your house, and your neighbors’ houses. Greater Tucson would rapidly become a king-size rubbish dump. It’s like spam, only worse. At least spam doesn’t burn up natural resources (water, ink, paper, electricity for printing presses, staplers, paper folders, and gasoline for driving from house to house) to quite the same degree.

Out of fairness I telephoned my Avon rep, a Ms. Debbie Calvillo (her name and contact info were rubber stamped on the back of the catalog in barely-legible blue letters), to ask her opinion on the advertising vs. littering issue. She was polite and friendly but seemed confused, so in order to clarify I asked if she felt it was okay to drop catalogs in front of people’s houses—an act that some would consider littering. She quickly asked for my address, “So I won’t litter in front of your house any more,” she explained. I asked again if she felt it was okay to distribute advertising material in this way and she said: “Yes, I get it in front of my house all the time.” At which point she hung up on me. I guess that means if somebody does it to you, it’s okay to do it back to somebody else.

I appreciate that Ms. Calvillo is likely a nice young lady trying to make a few extra bucks and I certainly do not begrudge her that. It’s hard to make ends meet for most of us. I also don’t have any kind of beef with Avon. I’m sure they make many people happy with their products. But littering is littering, unwanted junk mail is curse upon us all, and I expect reputable companies to be more responsible about the way in which they advertise. I figure a couple of letters to the BBB and the Tucson City Manager on the ad dumping issue are warranted. Anyone care to join me? If we don’t do something about the rabid and uncontrolled advertising in our community, you’ll one day soon have to climb over piles of unwanted paper just to reach your own mailbox on your own property.

And don’t even get me started on the highway billboards. “Only another bla-bla miles until ‘The Thing.’”

a-lizard-art-cp12


  • Lydie

    It’s definitely littering in my opinion. One morning last week, I went out to my car (parked on the street) to find someone’s advertising litter under my windshield wiper. I will never patronize a company that uses litter to get my attention.
     
    I once worked for the owner of a regional shopping mall. Litterers who stuck their ads on cars parked in the parking lots were sent a $50 clean-up bill. They never paid the bills, but they never came back either.
     
    I do have to take issue with the author’s use of the word “girl” in the title, however. I doubt Avon allows children to sell their products. It was probably a woman, popularly known as an “Avon lady.”

  • chronography

    Hey Geoffry, one of my pet peves as well, but I think the phone books are even worse.   I get 6 a year now.

  • 7dog5cat

    I agree!  We live in rural upstate NY so we don’t get this too often as they are hard to find in the snow and the plow could well bury it until spring.  They usally hang the bag off the mailbox. It’s illegal to put it inside if it doesn’t have postage on it.   I suppose the small number of houses per mile keeps them away too.
     
     

  • Bjay

    I’ve been an Avon lady in my lifetime, and I’m guilty of leaving these goodies.  However, I hung the bags from their doorknob and included some candy and pencils in the bag.  I also offered to take the book back if they had no use.
     
    Avon is a pretty good way to make some extra bucks, but to be fair to the Avon ladies…Avon makes it pretty difficult to use the internet and therefore cut down on the tangible spam.  There are also tons of rules for advertising.  So leaving books at houses is one of the few options they have.
     
    They are only allowed to have pages on Avon’s server using Avon’s template and there are not a whole lot of options for personalization.  So you are on the same server as hundreds, maybe thousands, or more, other reps with similar pages.  The pages are pretty much glorified ordering portals.
     
    Unless they’ve changed things, I was really limited on what I could write or do on an off-server personal webpage or else I risked being dropped or sued.  It would have been nice to have more freedom to express myself and show what I personally had to offer.  It would have been nice to be able to have an order form on my own page that I didn’t have to pay for.  You had to pay to use the server and for more options.  When I worked even using email was limited.  Maybe that’s changed.  It’s been a while.  Who knows.
     
    Google “Avon” and you would expect to see representative pages.  I bet you won’t find any.  From what I’ve heard, Avon trolls the internet waters thoroughly and is pretty prompt to request pages be taken down with a lot of legalese language.  You can’t even bid on the words if you wanted to advertise on Google.
     
    Even Ebay was off limits.  Of course there are reps who do have pages and do use Ebay but they do it in stealth mode and are able to hide their identities.  Unfortunately they take business from the reps following the rules.
     
    The booklets can be annoying, but Avon charges the reps for them so at least that will keep it from getting totally out of hand.
     
    I would happily support the anti-dumping issue but would also hope that Avon would loosen up a little regarding the use of the internet for the reps.
     

  • http://pablobley.name PABlo Bley

    Hi Geoff,
    I’m with you on this, as well as reducing mailbox junkmail spam significantly. I do think that blogging about it like this is likely to create more awareness, than a whole box of letters to the BBB and the Tucson City Manager, but I  support you as a matter of principle. I’m aware too, of the stumbling blocks placed in the way of Avon reps by the Avon company, but wonder if it wouldn’t it be better if Avon reps worked on building relationships within their neighborhood, rather than anonymous drive-by pamphlet-ing?
    Peace.Out

  • sechem

    we get a ton of unwanted stuff in the mail. i talked to the post office and was informed that i had no recourse for stopping all the non 1st class mailings. mainly because they make money off it.

    we have a law against email spam …….. so what is the difference. i don’t want it but i get it anyway. landfills are a filling.

    i would be willing to pay 10 cents more per stamp to get rid of the unwanted crap, which i get like 5 time as much of.

    Bjay ………. they are money whores. like everyone else.

    • Bjay

      We used to put “No Advos” on our mailbox door and that seemed to stop them.  Maybe things have changed since then.
       
      I use the junk mail to feed my earthworms and get lots of nice compost out of it.  :)

  • http://livingwithptsd.yuku.com/ winnieo

    Well. I’m glad to see you were sensitive enough to remove “girl” from your story, but…you didn’t like my reply? You deleted me?!!? Hmmmph

    • http://tucsoncitizen.com/lizard/ Logical Lizard

      Dear winnieo:  Thanks for the feedback. The “girl” reference was just intended as an amusing caption for the photo while it appeared in the Recent Media section. The Recent Media photos only stay up for a short period, and are then replaced by newer photos. I didn’t mean any offence. I grew up in a time and place (1960s and ’70s London) when there was nothing wrong with using “girl” when referring to a grown woman  : )  I still have a hard time keeping up with what is PC at the moment in the USA.
      I certainly did not delete your comment. Don’t know what happened, sorry about that. I appreciate you taking the time to make a comment. If you’d like to repost it, please do. Sincerely — LL

  • http://livingwithptsd.yuku.com/ winnieo

    Yes, I understand about the caption thing. Certainly no offense taken – part of me found it amusing since, from your writing, I don’t see you as an offender.
     
    It was indeed perfectly acceptable to use “girl” back in the 60′s and 70′s (when I grew up as well), but I think that’s partly because society didn’t realize it’s offense. We called the guys “boys” too.
     
    You have a nice column. Keep up the good work.


Logical Lizard illustration by Timothy Arbon
On location filming "Meteorite Men"

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