DALLAS – A woman says she waited 19 hours at Parkland Memorial Hospital’s emergency department for treatment of a broken leg and never did see a doctor, but received a bill for $162.
Amber Joy Milbrodt, 29, who said she broke a bone in her leg while playing volleyball, received the bill two weeks after her Sept. 24 visit.
Parkland officials said the bill was appropriate because a nurse spent time checking her vital signs to assess her level of need.
That’s not how Milbrodt sees it. “It should have been more like them paying me for having to sit in the emergency room for 19 hours,” she said.
The assessment by the nurse, which lasted a few minutes, established her place in line that night. By that time, Milbrodt said, she had been waiting about 3 1/2 hours.
She had not been called more than 15 hours later, so she gave up and went home.
“She’s not paying for waiting,” said Rick Rhine, the hospital’s vice president in charge of billing. “She’s paying for the assessment she received.”