Healthcare.gov: Somebody should be fired!by Denise Early on Oct. 09, 2013, under Health
Okay, I’ve waited a week to get onto Healthcare.gov and I have lost my patience. Whoever designed this website should be fired! It is terrible! All I want to know is what kind of subsidy a person would qualify for and then compare plans and premiums – without having to enter the same personal information three times!!
Despite entering my information three times, I never got to the level where I could see plans and premiums side-by-side….and I’m pissed off.
My sister in Connecticut was able to go onto the state-designed website, put in her age, the county she lives in, and her estimated income, and get the available plans side-by-side with what her premium would be. How simple! After looking at her premium cost with a subsidy, she was very interested in applying for health insurance through “Obamacare”.
At this point, I hate Obamacare!!! No, I don’t hate Obamacare, but I hate the stupid healthcare.tov website. It is terrible!
Anyone who says this website is “just like using Kayak or Travelocity”, doesn’t know what they’re talking about. This website is a cruel joke – at least it has been for me. I could describe all the problems I’ve had with it, but my head is aching right now, so I need to go for a walk.
I have read that California has had 16,000 people enroll in health insurance plans over the first week of their website being open for business. But the feds are not saying if anybody enrolled through the federally-run site. I frankly doubt anybody could get through it and enroll.
To Whom It May Concern:
Can’t you copy what Connecticut has done that allows people to shop and compare plans, and maybe play around with what their income might be for 2014 and what subsidy they might get? A person should only be required to put in all their personal information when they are ready to buy.
I JUST WANT TO SEE THE ARIZONA PLANS SIDE-BY-SIDE AND SEE WHAT KIND OF SUBSIDY MY CLIENTS MIGHT GET BASED ON THEIR ESTIMATED INCOME FOR 2014. WHY CAN’T I DO THAT????
It pains me to be so negative about anything to do with Obamacare because I think the concept is a good one. But the healthcare.gov website is a disaster – in my opinion.
Of course, unlike the Obamacare-haters, I don’t think a poorly-designed website means the whole shabang should be cancelled. FIX IT! And set up a simple site like Connecticut so people can look at plans side-by-side without signing their life away. FIX IT!
Now that I’ve trashed the government-run website, let me move on to insurance company sites. They aren’t any better. (These are Tucson plans I’m looking at.)
Meritus has a calculator and lets you look at their plans, but their links to detailed information don’t take you to the info you’re looking for. But at least they provide info for each plan as to what your premium will be after the subsidy.
Health Net doesn’t have a calculator that I can find. I think they send you to the Kaiser Foundation calculator (which provides different subsidy numbers than Meritus).
BCBS sends you to the Kaiser calculator. Why don’t they have something like the Connecticut site that shows their own BCBS plans side-by-side?
Humana is working on their own calculator, but I haven’t used it and I don’t know if it is linked to their plan and premium info.
I am unhappy with everybody because nobody has done a good job of presenting plans with subsidy calculations and premium estimates. It’s all just too hard to shop for health insurance – unlike in Connecticut.
I think I’ll focus on my Medicare clients and enjoy the simplicity of helping them pick the coverage that suits their needs. I am fed up with the healthcare.gov website and I think I’ll wait a while before going back to it. I don’t need the headache.
I can’t completely ignore healthcare.gov because I have some clients who have individual insurance and should qualify for a subsidy if they sign up for new coverage on the exchange. I’ll tell them we need to wait a while until the website is easier to use. They’ve got until mid-December to enroll in coverage that will start on January 1st. I’m figuring the insurance companies will get their act together soon and make it easy to look at their plans and calculate premiums and subsides. Unfortunately, that still won’t allow a consumer to compare four company plans side-by side. It will be my job to pull the information together for them.