FAMILIES FIND A PATH TO SAFETY THROUGH OUR CRISIS LINEby Hot Off The Press (Release) on Oct. 02, 2012, under Press Releases
Monique Lopez, Marketing & Events Coordinator
Emerge! Center Against Domestic Abuse
Phone: 520.795.8001 x. 7023; Fax: 520.795.1559
FAMILIES FIND A PATH TO SAFETY THROUGH OUR CRISIS LINE
(Tucson, AZ) September 28, 2012
The staff working Emerge!’s crisis hotline are angels to those in need. Hotline workers answer more than 5,600 calls a year. Some call because they are in a dangerous situation and need safety, others call to talk about the abuse they have experienced, and others need advice for a friend or loved one.
Every abused person’s situation is different. Often the callers are in severe danger—sometimes the callers themselves don’t realize the kind of danger they are in. Emerge! hotline workers are on the front line. Often they are the first one an abused person has ever told their story. These calls need to be handled with extreme care. As a result, hotline staff and volunteers are carefully vetted and highly trained before they ever pick up a call.
It’s also important to note that the workers on the hotline really care about the outcomes of the people they help. They are able to track the progress of their callers through the system, and check in with them throughout their participation with Emerge!. Some of these callers don’t actually come for services for months or even years after their initial contact with the hotline. But we are here when they need us.
If you or someone you know is being abused, call our 24-hour bilingual crisis hotline: 520-795-4266 or 1-888-428-0101 toll-free.
About Emerge! Center Against Domestic Abuse
Emerge! Center Against Domestic Abuse (www.emergecenter.org) in Tucson, Arizona, is dedicated to stopping the cycle of domestic abuse by providing a safe environment and resources for victims and survivors of all types of abuse on their journey toward healing and self-empowerment. Established in April 2008 as a result of the merger between the Tucson Centers for Women and Children (founded in 1975) and the Brewster Center Domestic Violence Services (founded in 1963), Emerge! operates two emergency shelters in addition to providing crisis intervention, individual and group support, life skills development, prevention, a community-based childcare center and community education.